Divorce Coaches Academy
Divorce Coaches Academy podcast hosts Tracy Callahan and Debra Doak are on a mission. We discuss topics to help professional divorce coaches succeed with clients and meet their business goals and we advocate (loudly sometimes) for the critical role certified divorce coaches play in the alternative dispute resolution process. Our goal is to create a community of divorce coaching professionals committed to reducing the financial and emotional impact of divorce on families.
Divorce Coaches Academy
Communication Is a Double-Edged Sword in Conflict
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Have you heard the saying, "A word can start a war, but a conversation can bring peace"?
We adore this saying because it encapsulates a universal truth about the power of communication in both escalating and resolving conflicts. Communication is basically a double-edged sword; it can both spark conflict and yet serve as a means to resolve it.
Understanding this duality is crucial in effectively managing and resolving conflicts. So today, we are highlighting how communication can act as both a source of conflict as well as a vehicle for conflict resolution.
Misunderstandings, poor communication skills, assumptions, emotional triggers, and non-verbal cues can all ignite or exacerbate conflicts. Conversely, clear communication, active listening, constructive feedback, collaborative problem-solving, trust-building, and emotional regulation can effectively resolve conflicts. Understanding and navigating this duality is crucial for anyone seeking a more peaceful approach to any conflict they face.
We can help our clients develop more effective communications skills utilizing techniques such as EAR statements, BIFF responses, and Yes/And... strategies. Check out these past episodes for more on these tools:
Fighting Words - 13 Tips to Keep Divorce Conflict From Going Off the Rails
Magic Words in Mediation - Negotiation Language That Works
In any conflict, we have a choice to use communication to ramp things up or cool them down. Choose wisely.
Learn more about DCA® or any of the classes or events mentioned in this episode at the links below:
Website: www.divorcecoachesacademy.com
Instagram: @divorcecoachesacademy
LinkedIn: divorce-coaches-academy
Email: DCA@divorcecoachesacademy.com